Returns & Exchanges
At BETAFPV, we stand behind our high-performance FPV equipment and offer a 30-day return window for items in original, unused condition. If you experience technical issues or received the wrong gear, our support team is ready to assist with a swift resolution.
Initiate Request
Contact our support team via the ticketing system or email within 30 days of delivery, providing your order number and clear photos of the items.
Technical Review
For electronic components or drones, our engineers will review your case to determine if the issue is a manufacturing defect or requires a standard return.
Secure Packaging
Once approved, pack the items securely in their original packaging, including all antennas, cables, and accessories to ensure a full refund.
Refund Processing
After our warehouse inspects the returned hardware, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing